Managing your Disney Genie Services
Thank you so much for choosing Educational Destinations as your travel partner!
We're thrilled to be part of your upcoming travel plans to The Walt Disney World Resort. Information regarding Lightning Lane Multi Pass and Single Pass will help you have an incredible experience.
New to The Walt Disney World Resort are the Disney Genie Services: Lightning Lane. This suite of new experiences replaces Disney Genie+ and lives right inside the MyDisneyExperience app.
Download the MyDisneyExperience App:
Getting Started
Disney Genie is a complimentary, AI-powered daily planner which is included with every park ticket. Just answer a few questions about your party's interests and Genie will suggest attractions, entertainment and dining options in a dynamic itinerary which updates throughout the day based on crowd levels and forecasted wait times. Want to swap out an experience? Go ahead! Genie will continue to adjust and offer new suggestions throughout the day so you can make the most of your visit.
Cost: Free
Age Restrictions: Ages 13+
Pro Tip:
In addition to all of the benefits included with Genie, you can add Single Pass and Multi Pass Lightning Lane access to make your vacation unforgettable. Save time in line by selecting the next available Lightning Lane window at more than 40 attractions and experiences throughout the Walt Disney World Resort. You may make one selection at a time beginning at 7 a.m. on the day of your visit, based on availability.
Cost: Variable (based on demand)
Age Restrictions: Must be purchased by an adult (18+)
Pro Tip:
PLEASE, REMEMBER
Disney Genie and Lightning Lane services are completely optional and are not required for you to have a great time while in the parks.
For even more information on these exciting new options, please see below:
Expanded Lightning Lane Information
If you are having difficulty with any of the above information, we ask that you please contact The Walt Disney World Resort Support Line at 407.939.4357. Should a Cast Member direct you to contact us, we are available to help Monday-Friday from 8:00am to 4:30pm Eastern Time at 800.616.1112
Click here to download a PDF version of these instructions.